1- What are some benefits and drawbacks to using IM to communicate business messages?
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2- What are the advantages and disadvantages to using a wiki for employee collaboration in a business setting?
3- What special circumstances does a communicator need to consider when delivering a negative message?
4- What are some examples of situations where a traditional print medium should be used in lieu of an electronic medium?
5- Describe three common types of routine requests.
6-Describe six common types of routine replies and positive.
7- Describe the use of social networks in business communication.
8-Explain how companies and business professionals can use information and media sharing websites.
9-List the important points to consider when conveying negative organizational news.