Course: Organizational Change Week 2 Discussion Diagnosis is a critical step in the organizational improvement process. It involves data collection, data analysis, and formulation of recommendatio

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Course: Organizational Change

Week 2 Discussion

Diagnosis is a critical step in the organizational improvement process. It involves data collection, data analysis, and formulation of recommendations for improvement. Your textbook readings and online library research addresses four major methods for gathering data. Review to better understand the potential advantages and disadvantages.

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Think of yourself as an organizational consultant who is going to design a process for collecting data on a problem in an organization with which you are familiar.

In your Original Post, respond to the following:

  • Briefly identify the organizational problem.
  • What method(s) would you use to collect data.  Explain your choice(s).
  • From whom would you collect data–i.e., who would be in your “sample?”
  • What content would you include?  For example, if you choose to conduct interviews, list some of the questions you would include.
  • Finally, how would you feedback results?

In your Subsequent Posts, respond thoughtfully to at least two other posts.

All points of view are supported by readings in the academic journals of the KU Online Library and external research.

Initial post minimum 250 words

Include at least two references

Reply to the other two students, at least two references are required in each student’s response.

Reference requirements:

2020-2023 (Peer Review)

KU online library:

Google Scholar

APA format

Student reply 1:

Good morning, Professor and Class,

In the field of business and management, the process of diagnosing organizational issues and making improvements relies heavily on the collection and analysis of data. This critical step helps in identifying underlying problems, devising effective solutions, and fostering growth. This discuss s post will examine the The most effective strategies for improving employees’ satisfaction in a company.

The challenge at hand involves decreasing employee satisfaction levels within a software development company. High turnover rates and decreased productivity have raised concerns about the work environment, company culture, and management practices. To address this issue com Prehensively, I would employ a mixed-method approach that combines surveys and focus group discussions for data collection. Surveys offer a quantitative perspective, allowing us to collect standardized data across a larger sample ((Cornell, 2022; Gürbüz, 2017). On the other hand, focus group dis cussions provide qualitative insights, enabling us to dive deeper into employees’ experiences and perceptions (Nyumba et al., 2018).

The sample to be selected would consist of employees from various departments and hierarchical levels to ensure a well-rounded representation of the workforce. This would include developers, project managers, and administrative staff.

For the survey, I would include a range of questions to gauge different facets of employee satisfaction. Some questions could focus on workload distribution, communication effectiveness, opportunities for skill development, and overall job satisfaction. Open-ended questions would encourage employees to elaborate on their responses and provide valuable qualitative input. Some of these questions are:

Can you describe a recent situation that left you particularly satisfied or dissatisfied with your job? What factors contributed to this experience?

How do you perceive the effectiveness of communication from your immediate supervisor or manager? Can you provide an example of a positive or challenging interaction you’ve had with them?

Have you had opportunities for skill development and career growth within the company? Can you share an instance where you felt your growth was supported or hindered by company practices?

How well do you believe teams collaborate and communicate on projects? Are there any instances where team dynamics positively or negatively impacted your work?

In the focus group discussions, I would use semi-structured interview guides to delve into more detailed narratives of employees’ experiences. Questions could cover topics such as perceived strengths of the company, areas needing improvement, and suggestions for f ostering a healthier work environment.

Once the data has been collected, the analysis would involve both quantitative statistical techniques and qualitative coding methods. After compiling the findings, a comprehensive report would be generated. The report would include a summary of key themes and patterns emerging from both the surveys and focus group discussions.

In terms of feedback, I would organize a presentation for the company’s leadership team. This presentation would outline the findings, highlight notable trends, and propose potential strategies for improvement. Additionally, I would ensure that the employees are informed about the gen Eral outcomes of the study through internal communication channels, though individual responses would remain anonymous to maintain confidentiality.

In conclusion, data collection methods are pivotal for diagnosing organizational problems and charting the course for improvement. By employing a mixed-method approach that combines surveys and focus group discussions, we can gain a holistic understanding of the employee satisfaction challenge. The insights gleaned from These methods would empower the organization to make informed decisions and implement targeted changes that positively impact both the workforce and the company as a whole.


Cornell, J. (2022, May 27). Quantitative Research: Types, Characteristics, Methods & Examples. ProProfs Survey Blog.

Gürbüz, S. (2017). Survey as a quantitative research method. Research Methods and Techniques in Public Relations and Advertising, 2017, 141-62.

‌Nyumba, T., Wilson, K., Derrick, C. J., & Mukherjee, N. (2018). The Use of Focus Group Discussion methodology: Insights from Two Decades of Application in Conservation. Methods in Ecology and Evolution, 9(1) , 20–32. Wiley.

Student reply 2:

Data is the raw material or raw product that the researcher or students who are working on the project have collected. People need information in order to move forward with their tasks and come to certain conclusions.

There are several sources available for gathering data. In general, secondary data and primary data may be separated from the data.

Secondary data is information that is easily accessible in a variety of places, including websites, books, articles, and other written, electronic, or recorded materials.

Primary data are those we must get directly via investigation and contact with sources and individuals. There are several methods for gathering this information, including conducting interviews, creating questionnaires, and asking individuals. Regarding their goals, priorities, and so for th. This information is gathered with a specific purpose in mind and can only be used once. This information cannot be used by any other student or individual for their projects.

Sevilla, J., Ruiz-Martín, C., José, J. N., & López-Paredes, A. (2023). Why can organizational resilience not be measured? Journal of Business Economics and Management, 24(2), 199-220 .

Škrinjarić, B. (2022). Competence-based approaches in organizational and individual context. Humanities & Social Sciences Communications, 9(1) https://0634fyhtw-mp01-y-https-doi-org.prx-keiser.lirn. net/10.1057/s41599-022-01047-1

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