Gen Y Rocks the Business World Caritas Christi sexual harassment HRIS technology

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Read “Application Case 2-1: Gen Y Rocks the Business World” and answer the following questions.

  1. What will organizations have to do to adapt to the influx of needed Generation Y individuals?
  2. Is Generation Y really that different from previous generations that entered the workforce in large numbers? Explain.
  3. Will Generation Y individuals have to make adjustments in their style, preferences, and interests to be successful in their careers? Explain.


Read “Application Case 3-1: Sexual Harassment Cases are Becoming More Complex” and answer the following questions.

  1. Should the president of Caritas Christi Health Care be fired? Why?
  2. Why is the handling of sexual harassment cases considered complicated?
  3. Explain why consistency in handling sexual harassment claims is important.


Discuss how the use of technology (such as an HRIS) has helped to facilitate the evolution of HR from an administrative function to one that is more strategic. Provide examples from a managerial perspective. Select an era and discuss what HR did during that time and how it would be different today with the use of technology.


What are some ways that technology can help companies and leaders to manage compensation, benefits plans, and associated costs? How does managing employee compensation relate to overall business goals? Provide examples from a managerial perspective. Select an HRIS and discuss the ways that this system could be utilized to manage compensation and benefits.


Read “Application Case 13-1: Dunkin’ Donuts and Domino’s Pizza: Training for Quality and Hustle” and answer the following questions.

  1. What are the strengths and shortcomings of a decentralized approach to training managers and hourly employees? Discuss.
  2. Develop a plan for determining the training needs of the hourly paid staff of a Domino’s pizza franchise.
  3. In your opinion, why was the turnover rate among management trainees in Dunkin’ Donuts’ centralized program so high?


Review “Application Case 16-1: The High Cost of Theft and Fraud” and answer the following questions.

  1. How do internal controls such as separation of duties, redundancy, and centralized processes discourage employees from committing fraudulent acts?
  2. Why are some small businesses more susceptible to employee fraud and theft? Explain.
  3. Given that the ACFE “2010 Global Fraud Study” reported that employee tips were the most common way that fraudulent acts are discovered, how can an organization encourage honest employees to report fraudulent behavior committed by co-workers, supervisors, clients, or vendors?
  4. How important is it for an organization to have a code of conduct that defines fraudulent behavior, and what happens to those individuals who commit such acts?


Integrity is one of the core values at Saint Leo University. Read “Case 3: Real Sales or Wishful Thinking?” (click here to download) and discuss your thoughts. Is there an ethical issue in this situation that relates to integrity? If so, what is the issue, and how should it be addressed?

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