Learning and Growth Perspective (Discussion), business and finance homework help
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The home page of this module identifies several measures of the learning and growth perspective, such as
- Real-time availability of accurate customer and internal process information to front-line employees
- Ability to launch new products
- Ability to create more value for customers
- Ability to penetrate new markets
- Alignment of employee incentives with overall organizational success factors
- Rates of improvement in critical customer-based and internal processes
Consideration of these measures reveals that it can be
difficult to quantify these factors. For your first posting in this
Discussion, identify one specific example of a measure of learning and
growth measure that you feel could be critical to an organization, but
difficult to measure. For your second posting, choose another student’s
measure and propose a metric that could be used to quantify it.
“The material in this module tells us that many companies place
disproportionate emphasis on the financial perspective at the expense of
the other three perspectives. Give an example of an organization which
you are familiar from either previous coursework, the news, or personal
experience where this has been the case. What were the results of this
focus on the financial perspective on customers and other stakeholders?
Be as specific as you can and give concrete examples. [This TD is
designed for you to respond to the above question/topic during the first
week of the module. During the second week of the module please read
through responses by peers and post a second response addressing one or
more of the shared ideas. Please bring in new ideas/comments and
research that haven’t been mentioned yet. An “A” grade needs at least
two strong entries with at least one of them supported by research, with
the source cited.”