Module 6 Discussion
· Boukaert, G. and Pollitt, C. (2011), Public Management Reform: A comparative analysis, Chapter 5, P. 140-160.
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· Quality of Public Administration: A Toolbox for Practitioners (2017) From the European Commission.
Based on this module’s readings, and in your own criteria, answer the following questions:
What is the best way of conceiving results in public management reform? Mention your suggestions to improve the impact of your country’s performance. (how could get trust from their citizens and also obtain real measures).
At least 300 words, APA 6th Edition.