you are required to create a minimum 200-word reply to 2 other classmates’ threads. You must support each reply with at least 2 sources (with 1 being the textbook), per reply, in current APA format.

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you are required to create a  minimum 200-word reply to 2 other classmates’ threads. You must support each reply with at least 2 sources (with 1 being the textbook), per reply, in current APA format.


The role as a DOM, supervisor, or shift lead are very important. From overseeing operations to just overseeing maybe a few guys, your still in charge of how things are running. On top of that, you are also in charge of training and/or continuing training depending on the situation. The book states management is “people who are hired to seek corporation’s interest and administer the organization’s activities” (Kinnison & Siddiqui, 2013).

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Now, the question is what are the three most important areas to continue training? The people in charge, such as DOM or supervisors go through their own training on how to manage people. This includes, but not limited to “investigating infractions, unsatisfactory performance, employee conduct, serious incidents, offenses, attendance, hate-related issues, aircraft accidents, and employee injuries” (Kinnison & Siddiqui, 2013). So, how can a person in a role like that be effective in training the ones below them.

I would say that the top three areas to keep training is: aircraft knowledge, human factors, and risk-based decision making. I say that because as a person in a management role, I personally believe my crew/operation should have continued training in knowing aircraft systems and components to better their knowledge. They should have continued training in human factors in order to prevent safety issues from fatigue or stress to name a few, research shows that roughly 80% of maintenance errors are directly related human factors. Lastly risk-based decision making in order to find a risk before the accident happens.

I believe the continued training in those areas would prevent many accidents/errors from happening to begin with. Yes, things will happen unexpectedly because that is just what it is, but I also believe a majority of them could be prevented. Continuing training in aircraft knowledge will help when maintenance is being performed or troubleshooting is going on, as the person will have great knowledge of the system or component. Eliminating errors from human factors would prevent 80% of maintenance errors and then being able to think in a risk-based way will help in preventing an accident from evening happening.

Applying this in a biblical way is by continuing your walk with God. If we sit around and don’t continue our relationship with God, we won’t be happy or fulfilled and things can go south. We have to keep diving into the word and praying to learn as much as we can about God and grow our faith. Continuing our walk and growing in our faith is like continuing training at work in order to better yourself.


Front-line managers are typically responsible for overseeing the daily operations of an organization, including the activities of front-line employees, who interact with customers directly and provide essential business services. A successful front-line manager will recognize their team’s strengths and weaknesses and leverage both to ensure they’re delegating work effectively. It is in my professional opinion the areas of focus I would concentrate on is Safety and awareness, compliance and system knowledge.

In an environment surrounded with daily hazards, safety minded employees can promote safety standards and reduce work related injuries. Operators are responsible for proper fleet maintenance per the FARs per our reading in (Kinnison & Siddiqui, 2018). In my experience good safety minded operators will have an annual recurrent training program in place. These reviews are designed to keep employees safe and help remain in compliance with regulations. Some of my annual reviews were on fire extinguishers, fall protections and compressed gas usage. We can take for granted the red bottle in the case until it’s time to use the correct extinguisher on an electrical fire. Or perhaps taking the extra steps of using a body harness when you need to inspect a wing for hail damage and you have a properly fitted harness on and tied off to the arrest system. Finally, we always want to use the proper compressed gas for use in a confined space when cleaning corrosion or vacuuming debris. Never want to use anything but shop air and not nitrogen which will displace oxygen. Lastly, keeping these documents current in your file will keep you in compliance through periodic FAA audits.

As the industry evolves there are many moving pieces to our craft. At the operator I currently work for we are constantly updated with latest safety alerts, shift briefings and computer based safety bulletins. These types of communications keep us informed on the latest standards and potential risks that are looming in the hangar and on the line. It is the maintenance manager’s responsibility to ensure that all maintenance required to be carried out in his or her facility including line defect rectification is carried out to the highest standards and is also responsible for corrective action resulting from the quality compliance audits.

Finally, a knowledgeable staff is an efficient staff. Many companies will offer system and general familiarization classes to better assist their operations so aircraft are serviced correctly the first time, faster, and as frequently as required. Many of the newer aircraft that are being produced today are very advanced and require more than just the basic requirements. According to an article in Aviation Pro (StackPath. 2022, February 3). “FlightSafety International (FSI) trains aviation professionals to stay sharp, fine tune, and always be ready for whatever happens in aviation.” Getting factory and OEM training is an excellent way to keep your skills sharp and make you a more marketable technician.

As a manager of an operation having a safe, compliant and knowledgeable well informed staff will spark morale, increase productivity and most importantly ensure safety and compliance. This will improve profitability and stronger growth.

Psalm 128:2 reminds us that the Lord will reward us for the hard work and extra efforts we put in. “You shall eat the fruit of the labor of your hands; you shall be blessed, and it shall be well with you.”

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