SOCW-6202-WK1-Discussion
Counseling Session 1 Counseling Session 1 Program Transcript Welcome to the first day of counseling for Marge, an alcoholic who has j ust been admitted to the addictions facility. Please carefully read the paperwork developed by a support staff member during Marge’s intake process earlier today. Marge’s husband, Ken, was also briefly interviewed during this time. After reviewing this information, click the “continue” button to begin Marge’s first counseling session. Using your cursor, rollover buttons A and B to revie w your question options. Click what you think is the best question to ask Marge out of the two options offered. If you ask an effective counseling question, yo u will receive more information from Marge. If you ask an ineffective question, you will receive an equally unhelpful response. Choose wisely, because the better you counsel Marge, the better her treatment experience. *Please keep in mind that the video has been made in a way that gives you a realistic vantage point from where you would sit and counsel your client in real life. A close up view of the individual has not been added because you, as a counselor, will not have varying angles of your client to work with. Paperwork: • Marge C. • 41-year -old female • Married • Husband, Ken, works two jobs to make ends meet, so he is not home much. Husband noted that he didn’t know what else to do about his wif e’s drinking, and that he had brought her to the facility out of desperation . • Patient has three children, ages 10, 12, and 16 • Patient was a teacher, but she lost job for alcohol-related reasons • Patient had a one-car, alcohol-related accident three days earlier. She received minor injuries and was issued a ticket for DUI. Husband, family members, and friends determined that they needed to intervene to prevent Marge from harming herself and/or others. • An intervention occurred earlier today, culminating in her being brought for treatment. • Patient will go through a week of detoxification during her first week i n treatment to address the physical withdrawal from alcoh ol [Opening scene: Marge’s admission into residential treatment. Her cou nselor is meeting with her for the first time and is conducting Marge’s initial assessment. Marge is disheveled, wears no makeup, and her eyes are red from crying. An adhesive bandage is on her forehead, and she has a black eye and abrasions from a one-car accident she had several days ago She was charged with dr iving while under the influence, her first such charge. © 2014 Laureate Education, Inc. 1 Counseling Session 1 Her posture is closed—arms crossed, turned away from counselor, and avoiding eye contact initially. She is tremulous throughout the interview due to impending physical withdrawal from alcohol. She tries to control her shakes but is not successful. Her mood is labile (up and down, unstable). She presents h erself at the fir st part of the session as if she is the victim of an injustice and blame s her husband. She’s initially defensive. This shell begins to melt quickly as the session moves forward and ends with a receptive, open Marge who seems to have surrendered to the fact that she may need help. Her body posture, facial expressions, and tone of voice reflect this change as it occurs through the session.] Question #1: Option A: Counselor: Marge, I will be your counselor. I want you to know I’m gl ad you’re here. I imagine this has been a hard day for you. Right now, I just want us to begin get to know each other better. I also want to know more about your drinking so we can begin to plan your treatment. It’s natural to be anxious and upset right now. You look like you feel like that now. Are you? Marge: Yes, of course I am! And furthermore, I don’t want to be here; I don’t need help. Option B: Counselor: Hello, Marge. I will be your counselor. I want you to know I’ m glad you’re here, and I want to help you in any way I can. I imagine this has been a hard day for you, and I know that you and your husband have already answ ered many questions during your admission process. Right now, I just want us to begin get to know each other better. I also want to know more about your drinking so we can begin to plan your treatment. It’s natural to be a nxious and upset right now. Tell me your thoughts and feelings right now. Marge: You’re right, I am anxious, and I’m more than that right no w! I’m hurt, I’m scared, and I’m furious at my husband Ken for dragging me to this pla ce. I want you to know right now I am not here on my own; I am here only because he and my so-called friends threatened to have me committed involuntarily for “my own safety,” as they say, if I didn’t agree to do it myself. I know I drink too much, but I can handle it myself. I don’t need to be put in this rehab and hid away from the rest of the world to do it. I’m not like the other people you have here; they might need help, but I can do it on my own. I don’t need help. © 201 4 Laureate Education, Inc. 2 Counseling Session 1 Question #2 Option A: Counselor: You “don’t need help”? Marge: No. I am strong willed. I know I drink too much, but I have to be cause of all the stress. Raising a family, and then when I was teaching…it was double hard. I have diabetes on top of it all, and I’m unemployed and now th is damn DUI hangs over my head. Then, as if that’s not enough, there’s Roger, my 12-year – old son; he’s always getting in trouble at home and school. It’s n ever ending. I could go on and on. Yeah, I admit. I drink too much, but I do it to deal with all my problem s and my constant depression. You would too if you were me. No one understands th at. But I can go to AA and go back to that counselor at the community mental health clinic and stop without all this ridiculous fuss of coming here. I’ve tried it before; I just didn’t give it all I had. Option B: Counselor: I think you’re wrong; I think you do need help, and I want to help you see that. Marge: No, I don’t; you’re just like them. No one seems to want to listen to me; they just jump to their own conclusions about my life. I’ve tried to stop on my own before; I just didn’t give it all I had. I’ll tell you again for t he umpteenth time, I DON’T NEED HELP! Question #3 Option A: Counselor: You say you’ve tried to stop drinking before, Marge. Pleas e tell me more about that. Marge: I could do it for a while. I went to AA and that counselor, like I said, and I went a month or two once. But always things would start piling up, and I’d take a drink just in the afternoon after 5 like I used to, and then before I kn ew it I’d be drinking all day again. I just didn’t try hard enough. I will now; I know I can do it. I feel guilty because I’ve been too weak and just never tried hard enough. I know what alcoholism i s, believe me, my father was one, so was my uncle—they went to their gra ves drinking. I just need to get strong and build up my willpower to make my mind up © 2014 Laureate Education, Inc. 3 Counseling Session 1 to stop. I need to stop being such a weakling and an irresponsible mothe r and wife. It’s almost immoral the way I’ve been doing, but I can do it now. I just need a change. I need to go home. Option B: Counselor: You said earlier that you’ve tried to stop drinking before but were not successful. That tells me you need to help. Don’t you agree? Marge: No. Question #4 Option A: Counselor: Marge, let me share something with you that you may not know. We look at alcoholism and other addictions as a disease. Some people have a genetic predisposition for it. It’s not a moral issue, Marge, or a ma tter of lack of will power. That puts a different light on your situation, doesn’t it, Marge? Marge: No. Option B: Counselor: Marge, I think I hear what you’re saying. You admit you dr ink too much, and you seem to think you can stop on your own without coming here for 30 days. You think you just haven’t tried hard enough, and you feel that you’re a weak and immoral person for that. Let me share something with you that you may not know. We look at alcoho lism and other addictions as a disease. Some people have a genetic predisposi tion for it. People who are genetically predisposed to the disease when faced with the right combination of conditions can’t handle alcohol. They may start just drinking socially in a controlled way and then drink to deal with stress or other problems. Because of their genes, they need more and more and eventually need to drink just to keep from going into withdrawal. It’s not a moral issue, Marg e, or a matter of lack of willpower. What are your thoughts about what I just said? Marge: (Marge’s whole demeanor has changed during this last exchange from the counselor—she begins to make eye contact with the camera/counselor and relax her defensive, closed posture. She begins to convey a sense of sur render combined with a touch of desperation). (After a moment’s silence, reflecting on what the counselor said, th en tearfully begins to talk after a moment of silence) I…………..I never thought of it that way. Well, I guess I have, but (stammers)…..well…, I…, uh……I can see how that © 2014 Laureate Education, Inc. 4 Counseling Session 1 could be. ….A disease maybe? It could explain why even though I don’t really want to be li ke this I am and that I though I’ve really tried to stop I just haven’t known how…..(looks down staring at her hands now folded in her lap, the truth has sunk in). When we first got married and began to have our children, I would have g lass of wine several times a week with dinner, or maybe even with Ken when we bo th got home after a long day at work and the children had gone to bed. Then it was every day, then in the morning, and then I was hiding my drinking habits and drinking just to feel normal. I was teaching, and it got to where I would drink vodka before I went to school. I thought no one would smell vodka, but it didn’t work. I was fired. My life has spiraled since then, my children, my marriage, my health, everything. If I don’t drink now I get horribly ill; you can’t imagine how ill. I start feel ing things on my skin or seeing things; it’s bad. I get crazy, just like my father and uncle used to get. I know Ken has tried to protect me all these years. He means well. He wo uld call the school when I was too drunk to go and tell them I was sick. That’ s what he’s always told the children, “Your mother’s ill, she can’t help it .” Oh help me, please… (Marge breaks down at this point, head in hands, sobbing out of control ….LONG SILENCE as Marge’s sobs become more controlled.) Question #5 Option A: Counselor: Marge, you just turned the corner, and I’m proud of you. Y ou’ve just made a giant step today, and you’ve just started on your road to reco very. What are your thoughts and feelings now as we conclude our first session? Marge: (Marge has softened; she’s beginning to feel relief that she’ s finally admitted she has a problem and that help is here. She is still hurt and maybe embarrassed perhaps.) I guess I just feel grateful that someone is listening to me and understands. (Wipes her eyes, pauses, takes deep breath) I feel so embarrassed….my husband has put up with so much, and I know the kids have needed me and I haven’t been around. I just wanted to take care of it by myself, do at least one thing without having to rely on someone else for help, © 201 4 Laureate Education, Inc. 5 Counseling Session 1 you know? I should at least do that, since I’ve messed up so much alr eady. (Deep breath) I don’t want to leave the kids alone for 30 days, but….I guess I’ve left them alone anyway. I’m scared, but I am willing to try. If you really think you can help me, I promise I’ll do my best. I have to make it work…for my kids and for Ken. Option B: Counselor: Marge, I know this is hard, but until you admit you have a problem, your drinking will only continue to get worse and cause you and your fam ily more problems. I want you to think about that before we meet again, OK? Marge: Yes, I will. Listen, I know you mean well…..but uh… well…uh…I just don’t think you or anyone else in my life hears me. Final Text: Congratulations. You have now completed your counseling session with Mar ge. © 201 4 Laureate Education, Inc. 6